Caroline

Caroline Gonzalez Pinero

Hi, I’m the co-founder and one of the servicing managers of Supervised Contact Workers (SCW). We decided to open the doors to SCW because we saw the need in providing high-quality service to both the children and parents as they go through these difficult times. Our mission is to keep the children safe and happy. We strive to provide our clients with a clear, transparent, and objective approach to every situation. We are strong believers in developing a child-focused organisation providing that comfort as we transition into supervision.

​What Qualifications do I have?

I completed a Bachelor of Social Science – Major in Criminology in 2008. Since then, I have been involved in various training focusing on community work and children. For example, understanding the neurobiology of complex trauma. I continue to always expand my knowledge. I am currently completing my Graduate Diploma in Family Dispute Resolution. I also have an updated First Aid and CPR Certificate, Police check, and Working Children’s Check (WWC1086906E).

What experience do you have?

Once graduating university in 2008, I commenced working as a supervised contact worker for children under FACs within Sydney. I also provided Youth Work, Mentoring, and Transportation for these children. I moved on to working with people with disability and then decided to change my career. Soon after, I returned to work with children as a contact supervised worker. I worked with both private and government children.

What makes you a good Supervised Contact Worker?

Having been through a divorce myself, I am very compassionate and empathetic when it comes to this new situation. I have over 14 years of experience working with Children. I have seen and been involved in different situations which allowed me to gain different skills to create a positive environment during these difficult times. I have a positive and kind attitude which is always needed within my line of work.

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