Supervised Visits For Families

Supervised Visits for Families

At Supervised Contact Workers, we offer supervised visits for families across both Sydney and Wollongong.  Our services are child-focused and designed to ensure the child gets the opportunity to build and maintain meaningful relationships with their parents in a safe, supportive environment.

mother and her two children

About Our Child-Focused Supervised Contact Visits

While we understand every child deserves to have a meaningful relationship with a parent they do not live with, we are also aware of the importance of making sure the child feels safe and comfortable during the process. That’s why we strive to provide a safe and secure environment for supervised contact visits and changeovers for separated parents and their children, where the child's safety is always our top priority.


Our qualified and professional contact workers make sure that the visitations are conducted in a way that is beneficial and enjoyable for the child. We focus on creating a positive atmosphere where the child can bond with their separated parent. 


During the supervised visit, our staff do not provide any therapeutic support and are present solely to supervise and monitor the interactions, ensuring that the environment remains safe and supportive for the child. This allows the child and separated parent to focus on building their relationship and spending quality time with one another without any distractions or concerns.


Contact visits can be conducted in parks, play centres, community locations, other public spaces and depending on the situation, at times we can conduct residential visits. Our services also can include supervised parental access through video calling on HIPAA compliant platforms such as Zoom, and also through supervised telephone calls if a non-residential parent and child or children need to reconnect before a transition into visits.


Visits are conducted between 8am to 8pm. The supervision takes place for the entire visit and can include changeovers.


We can also provide transportation to and from the supervised visit.

What to Expect From Our Supervised Visitation Services

What Our Clients Say About Our

Supervised Contact Workers Service

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Unsupervised Parent - Visitation Service

I would highly recommend Sydney Supervised Access to any person who requires their specialised services.
Their dedication to creating and maintaining a business with ethics and high standards was evident through their procedures and practices.
Caroline and Kristine demonstrated kindness, empathy, and understanding on a regular basis to my family as we went through a difficult transition period.
Caroline was always very clear in explaining all aspects of the access visits which assisted in making these times more manageable.
It was also very helpful to have one person as the main point of contact and have that person available to assist with any of my questions and to have any issues that arose addressed quickly and professionally.
It was so beneficial to receive such support during those uncertain times.
Thank you, Caroline and Kristine!
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Unsupervised Parent - Visitation Service

I love that my girls got to be supervised by such a warm and fun person πŸ’•
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Supervised Parent - Visitation Service

I wanted to thank you Caroline for your professionalism while still being malleable so my children have an enjoyable visit. Your modelling really facilitates a harmonious environment for me and my bubs. Above all, thank you for being human in your position.
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Supervised Parent - Visitation Service

Your company has made a difficult process much more bearable, that is very much appreciated.
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Supervised Parent - Visitation Service

Hi Caroline & Jen.
Thank you both for everything. You both have made this emotional and trying experience for me, easier. I always felt comfortable when speaking to you. So thank you, and I am grateful for the experience.
All the best for the future.
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Supervised Parent - Visitation Service

As a mother, I want to thank you and your company for your understanding during this difficult moment for my son and me.
I want to express the great work ethics, humanity, and professionalism that stood out during these difficult moments that families go through.
I feel satisfied and I applaud the excellence and good work of Caroline.
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Supervised Parent - Visitation Service

Thanks for being part of my journey in the past year.
It was August last year in a middle of a pandemic when I needed a supervising agency and a lot of agencies were simply refusing to provide services. Thanks for the clear, concise, and impartial reports that provided the court with the ability to make a sound decision.
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Supervised Parent - Changeover Service

Hi Caroline,
I have always found you to be such a professional, welcoming, and child focussed service. I want to take the opportunity to thank you from the bottom of my heart for the support and care you have always shown to my daughter. I have not had any concerns or issues about any of the services you have provided. Sending my warm regards to you, Jen, and Kristine.
Kind Regards,

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