Call (02) 7204 1844 for your enquiry
Process
Separation can be a stressful and emotional experience to all the members of the family, with the children as the most vulnerable. Here at Sydney Supervised Contact Worker, we aim to shield the children from the negative impact of this challenging situation. As much as possible, we want to help make the process easy for you, with your child's best interest as a priority. The steps below will guide you before your first contact/changeover supervision.
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Initial ContactWe will discuss our services with you and check your eligibility.
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Fill in the Service Request formInitial Form is sent to both parties. Once filled, you return this to Sydney SCW with your court orders/agreements attached.
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Intake Interview and sign the Service Agreement formWe conduct an intake interview with both parties. We will also run through our service agreement and answer any questions you may have regarding our services. This designated time for you is designed to make sure we understand everything about your current situation.
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Wait for our confirmation emailWe will send you a confirmation email with all the details of your service. Attached to this will be your designated worker profile. This will highlight their qualification, experience and a bit about themselves.
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Start your visitsStart your supervised visits at the agreed time and days.
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Our Services
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Our Policies
We are affiliates of the Australian Children's Contact Services Association (ACCSA). The ACCSA is a non-profit Association that promotes both the analysis of and the professionalisation of the Children's Contact Services sector in Australia. For more information on Children's Contact services, please refer to the ACCSA website at www.accsa.org.au.
Service Agreement
The Service Agreement will need to be signed by both parties before the first supervision occurs. Service Agreements will be explained in detail to both parties during the intake interview. We will also run through the service request from, which collects all the information about the child/children.
Bookings
We encourage you to call us to discuss the day, time and frequency of your supervision. This will allow us to best suit your needs and try our best to organise a designated staff for you. All contacts are held in a public space to enable changeover/supervision to occur in a natural environment (unless court papers/agreement papers suggest otherwise).
Cancellations
We require cancellations to occur at least 48 hours before supervision. Please refer to our service agreement in regards to our cancellation policy.
Forms and Helpful Information
Download our Forms and Helpful Information here.
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